Policies

Privacy Policy

Thank you for shopping at A&R.  We’ve done our best to ensure the privacy and security of your transaction with us.  At A&R, customer satisfaction is our goal.  We are committed to ensuring your privacy as a customer.

To better protect your privacy, we provide this notice explaining our online information practices and the way your information is collected and used.

To make this notice easy to find, we make it available on our home page as well as most other pages, including those pages where personally identifiable information may be requested.

When placing an online order, we will collect such information as your name, address, phone number, and email to complete and ship out your order.  This information is used solely for the purpose of fulfilling your order and improving your overall shopping experience with us.

We do not sell or exchange e-mail addresses with third parties.  We do not spam.

We do not phish, pharm, or participate in any illicit or identity theft activities.  Browsing and ordering via arcorpidaho.com will not result in your computer getting infected by spyware, adware, or viruses.

Should you have any questions or concerns about our privacy and security policies, you can contact us by telephone from 8am -5:00pm MST, Monday thru Friday (excluding holidays), by fax, by email, or in writing.

By Phone: (208) 529-9190
Toll Free: (855) 459-9190
By Fax: (208) 529-0058
By Email: mail@arcorpidahofalls.com
 
By Postal:
A&R Corporation, Inc.
515 West 19th Street
Idaho Falls, ID 83402

Secure Shopping

We are aware that our customers have concerns regarding the use of credit cards over the internet.  We share your concerns and have provided the ability to encrypt your transactions using our Secured Socket Layer (SSL), ensuring that your ordering information remains private, protected, and secure.  This means that your name, address, credit card numbers and any other information you provide through our SSL cannot be read by anyone else.

We have appropriate security measures in place at our physical facility to protect against the loss, misuse or alteration of information that we have collected from you on our website. 

We do not store or have access to your credit card number when you place an order.  All credit card information is handled thru an encrypted payment gateway.

Shipping

Sales are FOB, point of shipment.  We will ship by the most economical means possible from our warehouse.  Any extra charge incurred for additional services, such as Purchaser’s carrier or special handling at the destination, must be paid by consignee.  Title and risk of loss pass to the Purchaser on delivery to the common carrier.  If product was damaged or lost in transit, recipient must file a claim with carrier.

Most in-stock orders ship within 1-2 business days from our Idaho Falls, Idaho, warehouse.

Payment Options

We want your shopping experience with us to be both safe and convenient.  We offer a variety of payment options to choose from.  A&R accepts credit/debit cards, checks/money orders, or purchase orders.

We gladly accept credit cards from Visa, MasterCard, American Express, or Discover.  Debit cards with the Visa or MasterCard logo are accepted as well.

Checks and Money Orders are accepted forms of payment.  For all orders placed using these two payment methods, please send your order along with your payment into A&R.  Please include a valid email address and/or phone number where you can be contacted in the event of a question or problem regarding your order.  Please note that we reserve the right to ensure that your payment clears with your bank prior to approving your order for shipping.  Additional fees may apply if appropriate funds are not available in your account at the time of processing. 

We accept purchase orders from institutional and commercial customers subject to approval.  For all purchase orders, please verify that your purchase order number, valid bill to and ship to address and accounting phone number are included prior to submission.  Once submitted, your purchase order will be processed by our accounting department for credit approval.  If there are any concerns regarding your purchase order, we reserve the right to request an alternate payment method.  A partial prepayment may be requested upon the first purchase order or as necessary. 

Please contact us if you have any additional questions about our accepted payment options.

Taxes

All orders shipped anywhere outside of the state of Idaho will not be taxed.  Orders shipped within the state of Idaho will be taxed at the state sales tax rate of 6% unless a tax exempt number is provided at the time the order is placed.

Returns

If you have any problems with your order, please give us a call at (208) 529-9190.  We will gladly refund, credit, or exchange your new or unused items within 60 days.  We will repair or replace any product or part which proves to be defective in workmanship or material. 

Cancellations

Any cancellation must be approved by A&R and may be subject to a restocking fee and other charges.

Manufacturers’ Warranties and Sales Literature

Most of the products supplied to A&R are warranted to the final consumer by their manufacturer.  Copies of such warranties are supplied with the product or are available from the manufacturer.  As a service, A&R will obtain copies of consumer warranties from the warrantor and will furnish them free of charge to the purchaser who requests them.  A&R may also furnish sales brochures and other literature of the manufacturer.  A&R assumes no responsibility for the content of such warranties or sales literature by performing this service.

Warranty Disclaimer

No warranty or affirmation of fact, expressed or implied, other than as set forth in the limited warranty statement above is made or authorized by A&R.  A&R disclaims any liability for product defect claims that are due to product misuse, improper product selection or misapplication, and any description that does not express or imply a warranty that the products are merchantable or fit for a particular purpose.

Limitation of Liability

Any liability for consequential and incidental damages is expressly disclaimed.  A&R’s liability in all events is limited to, and shall not exceed, the purchase price paid.

Pricing and Misprints

Pricing, availability, and specifications are subject to change without notice.

A&R reserves the right not to sell below cost and to correct misprints, typographical, or pricing errors.  All prices are listed in U.S. Dollars.  If you find an error on our website or in our printed material, let us know so we can fix it.

Vis Major

A&R shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, shortages, inability to procure or ship products or obtain permits and licenses, supplies or raw materials, or any other circumstances or causes beyond the control of A&R in the conduct of its business.

Product Information & Images

A&R’s ability to keep product information accurate and up-to-date is limited by the ability of manufacturers and other industry sources to provide product information.  Therefore, A&R makes no warranties, expressed or implied, as to the accuracy of our printed material or the website data.

Product images and graphics used on this site may include items for display purposes.  Any additional items are not included with the listed product, unless otherwise specified.

Trademarks and Copyrights

All trademarks, service marks, and copyrights are the property of their respective owners.  Purchaser acknowledges that it has no right, title, or interest in the trademarks or copyrights in the products, and Purchaser covenants that it will take no action to register or otherwise interfere with such rights.